Work item reports
Standard reports on work items are based on the exposed columns in the schema of the
pc_work
table for work items, and the
pc_history_work
table for history instances for work items.
Work items are stored in the
pc_work
table, and work item history instances are stored in the
pc_history_work
table. This relationship is defined by the two database table instances
Work-
and
History-Work-.
When you create new work types and corresponding work history classes using the Application Accelerator, the system maps the new work classes appropriately into these two tables.
However, when you create a concrete class by using the Class form, the default mapping is to the
pr_other
table (and the
pr_history
table, for history). These mappings are not appropriate for work items and may cause SQL errors or JavaScript failures. You can remedy this by adding the two appropriate database table instances.
Two standard database views are linked to the
Data-Assignment-Summary
and
Data-Assignment-WBSummary
classes. These support custom worklist and assignment reporting. Update these view definitions if you use these views and you change or copy the
pc_work
table.