Adding a new command for a generated topic

You can use the preview console to test whether a Facebook or a WebChat chatbot generates correct topics and associated responses for the entered commands. If a generated topic does not have a response command associated with it yet, you can define a new command while working in the Show analysis mode.

  1. Enter a command in the preview console.
  2. Turn on the Show analysis switch to display more details about the responses for the chatbot.
  3. In the Topic section, click the Configure icon for a generated topic to configure its settings.
  4. Optional: If the generated topic does not have a response command associated with it, click Create.
  5. From the Response type list, select a response type such as text.
  6. In the Response command field, enter a response command for the intent.
  7. In the Response text field, enter the response text.
  8. Click Submit.
What to do next: You can now enter the same command again in the preview console to verify that for the correct response command is displayed for the generated topic.