Creating a top-level case type

To automate a business process, create a top-level case type.

  1. In the navigation panel of Dev Studio, click Case types.
  2. Click Add case type.
  3. In the Name field, enter a name for the case type.
  4. Optional: To change the inheritance model for this case type, expand the Advanced Settings section, and then provide different classes, rulesets, or ruleset versions.
    Reusable fields are added to your data model.
  5. Click Finish.