Create a child case type to define dependencies on another case type, and support
conditional case creation or resolution.
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In the navigation panel of Dev Studio, click Case types, and then click the case type that
you want to open.
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Hover over the name of a case type, and then click .
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Click New case type.
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Click Next, and then enter a unique name in the
Create new field.
- Optional:
To change the inheritance model for this case type, expand the Advanced
Settings section, and then provide different classes, rulesets, or ruleset
versions.
Reusable fields from the class that you choose are added to your data
model.
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Click Finish.