Case ID format
Your application generates a unique ID for each case to help case workers distinguish between instances of different case types.
Format
Your application generates case IDs in the
prefix-integer-suffix format.
- Prefix
- The prefix is a single character that your application derives from the name of the case type that you provide when you create or import a case type. Prefixes are required, but they do not need to be unique.
- Integer
- The integer increases by one each time that you create a case. You cannot count the number of cases in your application based on the integer of a case ID because the system reserves case IDs before successfully creating a case.
- Suffix
- The suffix is blank by default because it is optional.
The following examples of case IDs illustrate the different formats that you can use:
- C-100
- JobApp-420
- MORT-763-K4