Data types

Data types define the logical data layer and hold data for your application. A data type simplifies the organization of the properties, data pages, transforms, and other elements your application needs to get the right data at the right time.

For example, you could use a Customer data type to manage customer contact information. The data type might include the customer's name, email, phone number, and so on. You can also reference a data type from a case type to add the data type and all of its fields to a view.