Create an alternate stage to define an out-of-sequence event or exception in the life
cycle of a case.
For example, you can use an alternate stage to process the cases that managers
reject.
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In the navigation panel of App Studio, click
Case types, and then click the case type that you want to
open.
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On the Workflow tab, click Life cycle.
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Click + Alternate stage , and enter a unique name in the text box that is displayed.
Tip: To convert a primary stage to an alternate
stage, select Set as alternate stage from the menu next to the
stage name.
- Optional:
To let the case worker decide which stage the case enters after this stage, select
Wait for a user action in the stage property panel.
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Click Save.