Generating the Web Chatbot channel mashup code

You create a Web Chatbot channel interface so that users can use standard chat capabilities from an external website to interact with a Pega Platform application, for example, to obtain a list of commands or open a case. To do so, you must generate mashup code for the channel. This mashup code is then embedded on a separate website so that a Pega Intelligent Virtual Assistant for Web Chatbot is available for users.

To generate mashup code for a Web Chatbot channel interface, you must provide a URL to a Pega Platform application instance. This information is needed so that the embedded code on a website includes information about where the Pega Intelligent Virtual Assistant for Web Chatbot connects.

1. Open a Web Chatbot channel interface. For more information, see Configuring the Web Chatbot channel.
2. Click the Mashup tab.
3. In the Mashup URL field, enter the URL for a Pega Platform instance, for example: https://sample.pega.com:443/prweb
4. Click Save.
5. Click Generate.
6. Copy the generated code from the Mashup code text area, for example, click Copy to clipboard.