Configuring the Map control to display user tracks

You can track users who use an offline-enabled custom mobile app to complete cases assigned to them. You must configure the Map control before you can display user tracks and job locations.

See Tracking mobile users with the Map control for a list of tasks that must be completed before you proceed.
  1. Click the View properties icon and configure the Map control:
    • In the Markers section, clear Enable markers to disable static markers and prevent interference with the tracking functionality.
    • In the Users section, select Enable users filter to display user locations on a map.
    • In the Tracks section, select Enable tracks to display user tracks on a map.
    Data page details for the user and track lists are automatically populated. For more information, see Map control properties.
  2. Optional: To display markers that represent job locations, in the User Markers section, select Enable user markers and provide a data page that passes a list of places that users must visit.
  3. Click Submit.