Requiring attachments for stage entry

Validate case attachments at run time to ensure that a case contains relevant files before it enters a stage.

  1. In the navigation panel of Dev Studio, click Case types, and then click the case type that you want to open.
  2. On the Workflow tab, click Life cycle.
  3. Click a stage name.
  4. Click Validation.
  5. Click + Add required attachment to display a list of attachment categories that are supported by your case type.
  6. Select an attachment category from the list.
  7. Click Save.
Result: 

At run time, your application displays an error if the case does not have at least one attachment in each of the required attachment categories.