Configure an email listener to filter out auto reply messages to avoid processing
messages that are automatically sent by the email server, such as out of office
notifications, bounce-back messages, and so on.
The messages are filtered by searching for configured key
words in the subject of the email. To specify the keywords to filter, create the
Email/AutoReplySubject dynamic system setting (DSS) to provide
the key words.
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In the header of Dev Studio, click .
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In the Short description field, enter a meaningful
description of the setting.
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In the Owning Ruleset field, enter
Pega-IntegrationEngine.
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In the Setting Purpose field, enter
Email/AutoReplySubject.
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Click Create and open.
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In the Value field, enter the text to filter on,
separated by commas.
No other punctuation is supported, but spaces are allowed. The text is also
case-sensitive.
For example, to filter out emails that have
AUTOREPLY:thankyou and AUTOREPLY:noreply in the subject, enter
thankyou,noreply.
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Click Save.