Conditionally starting a process by using a when condition

Define a when condition to start a process only when the process is relevant to a case.

1. In the navigation pane of Dev Studio, click Case types, and then click the case type that you want to open.
2. On the Workflow tab, click Life cycle.
3. Click a process in a stage.
4. From the Start process list, select When rule.
5. In the field that is displayed, press the Down arrow key, and then select the name of a when condition.
6. Click Save.

Result: 

The process runs only when the condition returns a true value. Otherwise, the case skips the process and moves to the next process in the life cycle.