Managing Cosmos UI settings in case designer

Adjust the Cosmos-based user interface of your application to the needs of your organization. By changing Cosmos settings, you can control case-level fields and case behavior to make the interface cleaner or more informative, according to your preferences.

  1. In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.
  2. On the Settings tab, click Cosmos UI.
  3. Adjust your Cosmos UI settings by doing any of the following actions:
    • To define what information appears in the case header, in the Case header section, select the fields that you want to include.
    • To change the appearance of the chevrons that indicate case progress, in the Case life cycle component list, select the preferred styling.
    • To change the style of the to do list, in the To do component list, select the new format.
    • To define how the application behaves when the user creates a new case, in the Create new case behavior, select the preferred behavior.
  4. Click Save.