Configuring Pulse email notifications

In Pulse, you can choose to receive emails when another user references you, likes your messages, posts on your profile, posts comments on a conversation in which you are involved, or posts a comment on a case that you are following, provided that your application is configured to send emails.

Before you begin: Set your notification preferences.

In addition to receiving email notifications, you can continue a Pulse discussion that was initiated by email. When you reply to a message that is denoted by the Email icon, your post and attachment, if any, are added to Pulse and sent to the relevant user in an email message.