To configure your system, use the Dev Studio ConfigureSystemSettings menu.

• System settings in Admin Studio

  On-premises clients can use this page to verify the system settings for a node or cluster, to diagnose configuration issues across the cluster, and to download the prconfig.xml configuration file, use the Admin Studio System settings page. For clients on client-managed environments, this page shows you the nodes that you have defined in your Kubernetes deployment configuration; for clients in Pega Cloud Services environments, the nodes are defined by Pega Cloud Services. For either type of cloud deployment, these settings cannot be modified

• Creating a service-level agreement (SLA) rule

  Enforce service-level agreements (SLAs) and maintain timely resolution of cases by defining goal, deadline, and passed deadline time intervals. By creating an SLA rule, you can quickly reuse the SLA settings for multiple assignments.

• Configuring resource URLs

  Change the default URL for online help to customize access to the help, especially if your system prohibits access to the internet.

• Using full-text search based in Elasticsearch

  The search functionality in Pega Platform provides a convenient way of finding rules, work items, and the documents that you upload to your application. For example, you can search for a specific assignment, and then check the assignment status to determine the remaining workload.

• Configuring Java compiler access to information

  To support Service Java rules and other custom Java code, configure Java compiler access to the classes in external JAR files.

• Configuring the system name

  If you have multiple Pega Platform systems, set a distinct system name for each system.