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Troubleshooting: Blank screens for Checked Out Rules and Data Table lists fixed by IE updates (IE8)

Suggest edit Updated on October 2, 2015

Summary

In Designer Studio, Data Tables and Checked Out Rules display incorrectly in Microsoft Internet Explorer 8 (IE8). The IE updates cited in the Suggested Approach below resolve this problem.

Example

From the Pega button Pega button, click Data Model > Data Tables > Data Tables. The list will be displayed as empty.

Empty Data Tables list

From the Pega button Pega button, click Application > Development > Checked Out Rules. The columns are incorrect and the expected contents do not display.

Checked Out Rules list incorrect

Suggested Approach

  1. Go to the Microsoft Support site.
  2. Read the knowledge base articles and install the cumulative security updates recommended, kb975170 and kb2554771:

Tables are displayed incorrectly in HTML pages in Internet Explorer 8

Some table cells may not be displayed in Internet Explorer 8 and in Internet Explorer 9 when the table contains several columns that contain different colspan attributes

Additional information

Data Tables landing page

Application category - Development landing page

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