Portals for personas
You can use portals to design custom web interfaces for various personas in your
application. Portals help you to control the content with which each user
interacts. Users have different needs that align with the roles they play within the case management
process. To improve their experience, you can design a web interface that provides them
with the information and functionalities they need, but hides options that are not
relevant to their role. This method contributes to a cleaner user interface and makes
navigation quicker and more convenient. Depending on the needs of your organization, you can set up a single portal and control
the visibility of particular UI elements through personas and access privileges, or
create separate portals for individual user groups. In the case of multiple portals,
each version uses the same ready-to-use designs, which provide a reliable basis for a
flexible user interface. The streamlined, single-design approach improves run-time
performance and reduces development effort. Create a personalized user experience by providing each user group with a
specialized interface. By associating personas with portals, you can ensure that users
see only the content that they need, which improves efficiency and makes navigation more
convenient. You can assign as many personas as you need to each portal.Providing persona-based access to a portal
Choices Actions Existing persona Click Add, and then click the persona to
which you want to give access to the portal. New persona
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