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Implement email in your applications by using email automations (8.3)

Suggest edit Updated on May 3, 2021

You can now configure cases, flows, and activities to compose and send guardrail-compliant emails that conform to the MIME standard by using email automations. Use the new Call-Automation method to call an automation from an activity without writing Java.

Implement compliant emails in your applications by using the following email automations in flows and activities:

  • Create and send email
  • Create email
  • Get email status
  • Read email
  • Send email (also available in Case Designer)
Email automations
Email automations

For more information, see Calling an automation from an activity.

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