Interactions generate IDs that need to be associated through different channels and devices with a known customer ID. When you no longer need such associations, use the Call instruction with the Data-Decision-IH-Association.pyDeleteAssociation activity to remove the two association records.
- Create an instance of the Activity rule in the Dev Studio navigation panel by clicking .
- In the activity steps, enter the Call Data-Decision-IH-Association.pyDeleteAssociation method.
Click the arrow to the left of the
field to expand the
method and specify its parameters:
Subject ID that represents the customer ID
Association ID that represents the ID that was captured in anonymous interactions
Anonymous interactions can be customers' visits to a website without logging into it. Such interactions are tracked by cookie files that help to identify each customer when they log in with their known IDs (Subject IDs).
- Click Save.