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Revision case type

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Updated on April 5, 2022

The primary purpose of the Revision case type is to initiate the process of changing business rules in your application. This case type covers all aspects of the revision life cycle. A revision can have one or more change requests associated with it. You can modify the stages, steps, processes, or assignments that are part of the Revision case type to make it simpler or more complex, depending on the business needs.

The primary path in the Revision case type is represented by the following stages:

StageStepStatusPurpose
CreateDefine RevisionFinalProvide revision details.
Create RevisionFinalCreate a revision through the designated activity.
Add Change RequestFinalCreate one or more change requests through the designated activity.
OpenView RevisionAvailableView the revision. Optionally, update revision details, add change requests, withdraw or submit revision.
Submit (Package)Package RevisionAvailableCreate a RAP file that contains the modified rules.
Direct DeploymentView DD RevisionAvailableActivate or withdraw a revision, independently from application administrators. Available if direct deployment of revisions is enabled.
ActivateActivate RevisionFinalMake a revision available for testing or in the production environment.
Initiate RollbackAvailableWithdraw a revision from the test or production environment.

The Revision case type can also have the following alternate stages:

StageStepStatusPurpose
WithdrawWithdraw RevisionFinalWithdraw a revision if in Open or Direct Deployment stage.
RollbackRoll Back RevisionFinalWithdraw an active revision through a designated activity.

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