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Verifying the Pega 1:1 Operations Manager application

Suggest edit Updated on December 10, 2021

Log in to the Pega 1:1 Operations Manager portal to verify that the upgrade process has completed successfully.

For more information, see the Pega 1:1 Operations Manager User Guide on the Pega Customer Decision Hub product page.

  1. Log in as a user with the <your Pega 1:1 Operations manager implementation application>:BusinessUser access group.
  2. Verify that you can view the Pega 1:1 Operations Manager portal.
  3. Optional: On the Change request landing page, verify the following settings:
    • The Change request details table includes the new column Type, displaying the category of the change request.
    • You can personalize the Change request details table by adding columns such as Field, Density, Default view or Refresh.
  4. Optional: Create a change request for updating an existing action and verify the following settings:
    • You can use the Preview option to view treatments, engagement policy, and action details.Note: The Assign peer option is enabled for all new change requests. You can use this option to start a peer review process to verify the changes and ensure good quality of the NBA Specialists' work. This option is not available for change requests that were created before the upgrade.
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