How to use this guide
This implementation guide presents tasks in the sequence in which they are commonly performed. However, the sequence varies based on business priorities. Follow the procedures in this guide to complete the tasks for the first minimum lovable product (MLP) release. Also, use this guide during iterative releases as you configure and extend more features on top of the MLP release.
A project team that implements a Pega Customer Decision Hub application can use this implementation guide to enable and extend the application features to meet your business requirements. The procedures in this guide are intended for system architects who are familiar with Pega Platform and aware of your organization's data model.
To prepare for your Pega Customer Decision Hub implementation, review the following information:
For information about the basic functionality of Pega Customer Decision Hub, Pega Platform, and business change management, see the following content on Pega Academy:
- Pega Customer Decision Hub Foundation
- Pega Customer Decision Hub setup wizard
- Running Pega Customer Decision Hub setup wizard
- Business Agility in 1:1 Customer Engagement
- Low-Code App Builder
For information about the supported browsers, see Pega Platform Support Guide Resources.
What to do next
Review general information about Pega Customer Decision Hub to understand how to successfully implement you application. For more information, see Implementation overview.
Next topic Introducing Pega Customer Decision Hub implementation