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Using the SMS Treatment Editor

Suggest edit Updated on January 19, 2022

The SMS Treatment editor enables the user to specify the contents of the SMS message. Users can simply type the content of the message into the editor.

Pega Customer Decision Hub

The SMS editor provides the following features:

  • Character count - As a user types the message content, the editor displays the number of characters in the message. Once the content goes past the length of one SMS message (160 characters), the editor also displays the message number along with an informational note to the user about SMS message lengths.

  • Spell check – Users can use perform a spell check via the Check Spelling icon:

    Spelling errors are underlined in red. Clicking an incorrectly spelled word provides a list of possible corrections. Selecting one of these corrections replaces the incorrect word with the selected suggestion.

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