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Issue: Next-Best-Action template support

Suggest edit Updated on January 19, 2022

Use the following troubleshooting tips to help solve issues with Next-Best-Action template support.

Cause: Next-Best-Action templates do not support customer journeys

As of Pega Customer Decision Hub version 8.6, Next-Best-Action templates do not support customer journeys that are configured as part of the model definition. The exported Next-Best-Action templates will not include any customer journey information.

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