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Monitoring actions

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Updated on March 25, 2022

After configuring an action and propagating it to customers via Campaigns, marketers can monitor the action's progress and, if necessary, perform certain actions on active actions. The Wait Volumes overlay provides this capability.

Pega Customer Decision Hub

Marketers can use this overlay to perform the following actions:

Note: New deployments of Pega Customer Decision Hub on Pega Cloud services are configured to use the Decision Data Store for action state storage. Wait Volumes overlay is disabled in this mode. If you want to enable the Wait Volumes overlay feature, see Disabling the Decision Data Store as action state storage on Pega Cloud.
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