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Skipping a Run

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Updated on March 25, 2022

The Skip action enables marketers to ignore a failed or stopped run. To perform this action, marketers can utilize the Skip link in the row for the desired run in the Run schedule section. The marketer can also enter a note along with the skip request.

Pega Customer Decision Hub

Upon submission of this action, the run is initially displayed in the run schedule with a skipped status. When the user refreshes (or reopens) the Campaign, the skipped run will no longer be displayed in the run schedule section.

As part of this action, the system also notifies the user via email that the run has been skipped.

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