Skip to main content

Specifying Campaign Details

Suggest edit
Updated on March 25, 2022

The Campaign details section contains various details about the Outbound Campaign, such as its name, issue/group information, objectives, planned start date, and basic financial information. The Name, Issue, and Group can’t be modified after the Outbound Campaign has been created.

Pega Customer Decision Hub
Note: The Outbound Campaign name must be unique across the system. The name must also begin with a letter and shouldn’t contain any special characters (except spaces and underscores).

The user can utilize the Campaign Image field to associate an image with the Outbound Campaign. This image will be displayed in the card for the Outbound Campaign in the Campaigns landing page.

In addition to basic information, marketers can also add tags to their Outbound Campaigns. Tagging is available once the Outbound Campaign has been created.

Currently, tagging allows the marketer to further classify the Outbound Campaign as desired. In future iterations of the product, the tagging capabilities may be further enhanced to allow for tag-based searching.

Authorized users can enable the Ignore global exclusion list option to have processing of actions for this Outbound Campaign ignore the global exclusion list. Refer to the Exclusion List chapter for details.

Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us