Skip to main content

Configuring application settings

Suggest edit Updated on March 16, 2021

Pega Customer Service includes several categories of general settings that you review and configure to affect the behavior of the application and the experience of the end-users.

Pega Customer Service Implementation Guide
  • Previous topic Creating a Pega Customer Service implementation application without a framework application
  • Next topic Configuring agent productivity settings
Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us