Skip to main content

Supported chat and messaging features by channel

Suggest edit
Updated on March 16, 2021

The following table shows the supported chat and messaging features of Pega Customer Service by each conversation channel.

Pega Customer Service Implementation Guide
Supported features by channel
Supported features by channel
  • Previous topic Chat security and infrastructure (Appendix)
  • Next topic Pega Customer Service Chat in a reverse proxy server
Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us