Configuring authentication options
Pega Customer Service
Implementation Guide
- In the Options section, configure the interaction and
authentication timeout:
- Select Enable interaction timeout check box to allow to system to log out of the interaction session after the specified time. Enabling the check box allows the system to display an option to enter interaction timeout in minutes.
- Select Enable authentication timeout check box,
to allow to system to ask the end-user to re-login after the specified
time. Enabling the check box allows the system to display an option to
enter authentication timeout in minutes. When you enable Enable authentication timeout option the system logs you out after the specified timeout period and you must re-authenticate to continue the interaction.
- Click Save.
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