Step 15: Defining reporting requirements
Based on your login and portal, Pega Foundation for Healthcare provide numerous pre-configured reports to monitor case and work inventory as well as monitor workforce productivity and quality. These standard reports are driven by the case and work object lifecycle infrastructure as well as the work and assignment-level service level rules for goals and deadlines used in managing the life cycle of a case.
For more information on reporting requirements, see Defining reporting requirements.
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