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Configuring the Repair Data Elements

Suggest edit Updated on March 18, 2021

The Pega Warranty application has a set of industry standard Repair Data Elements or codes integral to the repair order to properly identify and segregate the type of repair in the product. The repair technician, while creating a repair order, uses these codes. You can use the RepairDataElementMapping data table to configure mappings between repair data elements in the Pega Warranty application.

The following data tables store the repair data elements. Each individual table stores the codes separately. You can create your codes as per the business requirement and upload them separately to the following tables.

Data Type (Repair data)ClassData table name
AreaOfFailureCodePegaMfg-Int-AreaOfFailurepegadata.mfg_areas_of_failure
CausalCodePegaMfg-Int-CausalCodepegadata.mfg_causal_codes
CustomerConcernCodePegaMfg-Int-CustomerConcernCodepegadata.mfg_cust_con_codes
RepairTypeCodePegaMfg-Int-AreaOfFailurepegadata.mfg_repair_types
The following table handles the relationship between the repair data elements that are associated with a Product ID.

Data Type ClassData table name
Repair Elements Mapping

PegaMfg-Int-RepairDataElementMapping

pegadata.mfg_repair_elem_map
You can create the mappings of the codes in a CSV file and can import the data directly in to the data base table through the data explorer.
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