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Creating a supplier recovery claim based on the Warranty claim case

Suggest edit Updated on March 18, 2021

The Supplier recovery claim is automatically created by the system when the warranty is paid by the manufacturer. The system copies all of the required information from the warranty claim.

Supplier recovery claims are created from all warranty claims that have a status of Paid or Paid-Adjusted. These claims contain the latest data (including the bill of materials) that the approver has approved. It automates the process of the manufacturer claiming the amount from the supplier that has been paid to the dealer. The created supplier recovery claim is assigned to the appropriate supplier based on the causal part in the Warranty claim. The supplier uses the supplier recovery claim to decide whether to pay or deny the claim.

To access all of the supplier claims, log in as a supplier. For more information on login credentials, see Operators list and description.

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