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Updating the supplier details

Suggest edit Updated on March 18, 2021

Update the details of an existing supplier in the supplier registration case. As a supplier manager, you can update the contractual, return center, and logistic carrier details of a supplier.

  1. Log in to Pega Warranty as a supplier manager.

    For more information about login credentials, see Operators list and descriptions.
  2. In the header of Dev Studio, click CreateNewSupplier Registration.

  3. In the Supplier code field, enter or select the supplier that you want to edit, and then click the Let's go button.

  4. In the Supplier details section, in the Supplier name field, update the supplier name.

  5. In the Supplier manager field, enter or select a manager for the supplier.

  6. In the Address and the Contact Details sections, update the supplier details, and then click Continue.

  7. Optional:

    To update a return center, click the corresponding Properties icon, and then select how you want to edit the entry:

    • To add a return center, click the Add return center button.
    • To select the default return center, click the corresponding Is Default? button.
  8. Optional:

    To update a return logistics carrier, click the corresponding Properties icon, and then select how you want to edit the entry:

    ChoicesActions
    Add a return logistics carrier
    1. Click the Add return carrier button.

    2. Click Continue.

    3. Click Add return carrier , enter the details for the new logistics carrier, and then click Submit.

    Select the default return logistics carrierClick the corresponding Is Default? button.
  9. Click Continue.

  10. Optional:

    To update the details of an existing part, click the corresponding Properties icon, make the required updates, and then click Submit.

  11. If you want to add the details of a new part, click Add part, and then provide the part details:

    1. In the Enter parts details area, in the Part description field, enter or select a part.

    2. In the Unit price field, enter the unit price for the part.

    3. In the Responsibility ratio field, enter the ratio of responsibility between the manufacturer and the supplier for the warranty claim.

    4. Optional:

      To select the dealer to return the part, in the Return policy section, select the Requires return check box.

    5. Optional:

      To select the dealer to return the physical part, select the Requires physical return check box.

    6. In the Inspection Instructions field, enter any instructions for the parts inspector who examines the part.

    7. In the External Link field, enter a link to a site with additional information.

      For example: You can add a link to a website that contains inspection instructions.
    8. Optional:

      To select the dealer to inspect the part before the return, click Requires inspection.

    9. In the Tear down instructions field, enter the instructions for disassembling the part.

    10. Optional:

      To ask the dealer to provide an image of the part, select the Requires Image return check box.

    11. In the Image Return Instructions section, click the Add instructions icon.

    12. In the Repair / Claim Attachment Category list, select a view of the part.

    13. Click the Image uploader icon, and then add an image of the part.

      You can add any additional instructions with the image.
    14. Optional:

      To add another set of instructions for a different view of the part, click the Add instructions icon

    15. Click Submit.

  12. In the Payment type list, select a payment type.

    You can hover over the Information icon to learn more about each payment type.
  13. Click Continue.

  14. Review the summary the supplier details, and then click Submit.

  15. Confirm the changes to the supplier details by clicking Approve.

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