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Multi-factor authentication with a one-time password

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Updated on July 1, 2021

Pega Platform supports two-factor authentication by sending a one-time password (OTP) to a user through email. The user must enter this one-time password in your Pega Platform application for verification.

Two-factor authentication is supported for the following use cases:

  • In custom authentication services
  • In case flows, to authenticate a user before critical transactions (such as a funds transfer in excess of a certain amount)

You can configure your Pega Platform application to use two-factor authentication by completing the following steps:

  1. Configuring multifactor authentication policies.
  2. Generating a one-time password.
  3. Verifying a one-time password.
  1. Configuring multi-factor authentication policies

    To control the behavior of two-factor authentication, configure the multi-factor authentication policy settings on the Security Policies landing page.

  2. Generating a one-time password

    You can generate a one-time password by calling an activity. Use this method to use a one-time password in an application that is running on Pega Platform version 7.3 or later.

  3. Verifying a one-time password

    You can verify a one-time password by calling an activity. Use this method to verify a one-time password in an application that is running on Pega Platform version 7.3 or later.

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