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Unlocking an operator

Suggest edit Updated on June 30, 2021

An operator can get locked after a certain number of failed login attempts. The security policies specify the default number of failed login attempts before a password is locked. You can unlock the operator manually.

Before you begin: You must have the pzViewAuthPoliciesLP privilege to view the Operator Access tab.
  1. In the header of Dev Studio, click ConfigureOrg & SecurityAuthenticationOperator Access.
  2. In the Locked operators section, click Unlock & Reset next to the chosen operator.
  3. Send the newly generated password to the operator.
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