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Prerequisites for Pega Customer Decision Hub

Suggest edit Updated on September 21, 2021

Before you start your Pega Customer Decision Hub implementation, complete the following tasks.

Deployment on Pega Cloud

  1. Optional:

    Complete the "Discover" phase of the Inbound for Digital Channels Microjourney.

    The "Discover" outlines the initial tasks required to successfully implement Pega Customer Decision Hub.

    For more information, see "Discover" in the MLP Backlog: Cross/Upsell – Digital book.

  2. Verify access to the cloud environment.

    For more information, see Pega Cloud Services.

Deployment on premises and third-party cloud

  1. Optional:

    Complete the "Discover" phase of the Inbound for Digital Channels Microjourney.

    The "Discover" outlines the initial tasks required to successfully implement Pega Customer Decision Hub.

    For more information, see "Discover" in the MLP Backlog: Cross/Upsell – Digital book.

  2. Set up your environments:
    • Development (SOR)
    • Staging
    • Business Operations Environment (BOE)
    • Production

    For more information, see Deployment architecture for Pega Customer Decision Hub.

  3. Install Pega Customer Decision Hub.

    For more information, see Pega Customer Decision Hub Installation Guide.

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