Creating a contact policy
You create a new Contact Policy from the Contact Policies landing page.
Pega Customer Decision Hub
A new Contact Policy rule resembles the following:
The Contact Policy rule has the following tabs:
- General - Configure the Contact Policy’s availability and per-channel contact limits.
- History - Specify the Description and Usage information for this Event.
- Click the New button on the Contact Policies landing page.
- Enter a unique Contact Policy name in the Short description field.
- Click Create and open.
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