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Configuring the Robotics setting

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Updated on March 16, 2021

The Robotics setting enables the Start My Day feature, which automatically opens the applications required to support your work.

Pega Customer Service Implementation Guide
  1. In the navigation pane of App Studio, click SettingsGeneral.
  2. In the list of general settings, click Robotics.
  3. To enable the Start My Day feature so that CSRs can launch and log into other production applications automatically on start up, select Enable robotics assisted "Start My Day".
    If you enable this feature, the Interaction Portal header displays a Start My Day icon.
  4. Click Save.
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