Skip to main content

Implementing SMS notifications

Suggest edit Updated on September 12, 2020

Customers in a queue can be notified by SMS message when their service time approaches. To implement this function, save the PegaCA-Work-Interaction-Retail.HandleSMSProcessing activity to your implementation ruleset.

  1. In the Dev Studio header search box, enter HandleSMSProcessing, and then select the result which applies to PegaCA-Work-Interaction-Retail.
  2. Click Save As to save the activity to your ruleset.
Did you find this content helpful? YesNo

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us