Creating a top-level case type

To automate a business process, create a top-level case type.

  1. In the navigation panel of Dev Studio, click Case types.
  2. Click Add a case type.
  3. In the Name field, enter a name for the case type.
  4. Optional: To change the inheritance model for this case type, expand the Advanced Settings section, and then provide different classes, rulesets, or ruleset versions.
    Result: Reusable fields are added to your data model.
  5. Click Finish.