Reviewing required attachments for stage entry
Maximize efficiency and speed up the case resolution process by verifying
that the user provides relevant information, such as documentation and correspondence, before
a case enters the next stage.
For example, in a case for a car insurance claim,
you can verify that the policyholder attaches photographs of their damaged car before the case
enters the stage in which the insurance company validates the policyholder's claim.
Note: You cannot define entrance criteria for the Create stage. For more information, see
The Create stage.